Para fundaciones y ONG

Gestión de expedientes electrónicos para fundaciones y ONG

Digitaliza la ejecución de programas sociales, la coordinación con terreno y la rendición de cuentas a donantes en un expediente único, con trazabilidad completa.

No credit card required·Setup included·Support in Spanish

El problema en la ejecución de programas sociales

Cada peso ejecutado debe poder explicarse ante un donante

01

La coordinación con terreno se pierde en llamadas

Sin un flujo formal, coordinar la entrega con la comunidad y el encargado territorial depende de llamadas y mensajes sueltos.

02

El registro fotográfico y la nómina de beneficiarios se dispersan

La evidencia de que un programa se ejecutó — fotos, nóminas, actas — queda repartida entre celulares y carpetas distintas.

03

La rendición de cuentas al donante toma días de armar

Reconstruir el historial completo de un programa para justificar el gasto ante el donante significa juntar todo manualmente.

How it works

Así fluye la ejecución de un programa social

Un proceso real de ejecución social, de principio a fin. Cada flujo es un punto de partida — tú defines las etapas, los plazos y los responsables según tu fundación.

Example process
Social program execution
EXP-2026-000047 · "School kit delivery — Los Álamos Rural County"
ETAPA 01
Program Request
Social Programs Program Coordinator SLA: 3 days
📄 Program record, target population
ETAPA 02
Coverage Validation
Social Programs Field Officer SLA: 3 days
📄 Beneficiary census by sector
ETAPA 03
Budget Approval
Operations Head of Operations SLA: 2 days
📄 Approved budget, funding source
ETAPA 04
Supply Quotation
Operations Purchasing Officer SLA: 3 days
📄 Compared quotes
ETAPA 05
Purchasing and Logistics
Operations Purchasing Officer SLA: 5 days
📄 Purchase order, transport coordination
ETAPA 06
Field Coordination
Social Programs Field Officer SLA: 2 days
📄 Delivery schedule, community contact
ETAPA 07
Delivery and Record
Social Programs Volunteer Coordinator SLA: 1 day
📄 Beneficiary roster, photographic record
ETAPA 08
Closing and Accountability Report
Operations Head of Operations SLA: 3 days
📄 Donor accountability report, case archived

A foundation is accountable to its donors for every peso spent. FlowTrack records every stage — from coverage validation to the delivery in the field — ready for the accountability report.

* Flujo referencial con fines ilustrativos. FlowTrack te permite crear, modificar y adaptar cada etapa, área y plazo según los procesos reales de tu fundación — sin programar nada.

Por qué fundaciones y ONG eligen FlowTrack

Diseñado para la ejecución real de un programa social

Coordinación con terreno formalizada

Calendario de entrega y contacto con la comunidad como etapas del proceso, no llamadas sueltas.

Evidencia centralizada por entrega

Nómina de beneficiarios y registro fotográfico asociados al expediente, listos para mostrar a cualquier donante.

Rendición de cuentas sin trabajo manual

El historial completo del programa queda listo para presentar al donante desde el cierre del expediente.

Alertas antes de que se venza el plazo

Operaciones recibe aviso automático cuando una etapa del programa está por vencer, sin revisar programa por programa.

Features

Everything your team needs. Nothing it doesn't.

100% configurable workflows

Build your organization's workflows without writing any code. Add stages, define responsible areas, set deadlines, and enable or disable stages depending on the process type.

Immutable traceability

Every action is logged with date, time, and user. The history can't be edited or deleted — built to withstand any audit.

Automatic SLA alerts

The system automatically warns when a deadline is approaching or has passed. Managers get alerted without manually checking every case.

Role-based access control

Every user sees and does only what their role allows. Requesters, analysts, managers, and executives have distinct views and permissions.

Real-time statistics

Dashboards for operators, managers, and executives with workload metrics, SLA compliance, bottlenecks, and critical cases.

Built-in comments

Every case has an internal conversation thread. Comments are tied to the stage they were written in, becoming part of the history.

Documents per stage

Attach documents at any stage. Every file is versioned and tied to the exact point in the process it was uploaded.

Exportable reports

Export any list of cases to Excel with their data, stages, owners, and deadlines. Includes workload and bottleneck reports.

Pause processes

Suspend the SLA countdown when the process depends on external factors — bid opening, evaluation, contract signing.

Reuse cases

Clone cases from past processes to start a new one with the same structure, documents, and participants. Ideal for recurring processes.

Long-running processes

Contracts in execution, concessions, agreements. FlowTrack supports open-ended stages with a configurable closing date, spanning months or years.

Multi-organization

Each organization has its own independent environment with its own workflows, users, and settings. One institution's data is never visible to another.

Mercado Público integration

Connect tenders, agile purchases, and purchase orders directly from the ChileCompra API. The information is imported automatically and becomes part of the case's history.

Corporate login (SSO)

Connect FlowTrack to your organization's identity provider (Microsoft Entra ID, Google Workspace, or another via SAML/OIDC). Automatic user provisioning with SCIM.

Task checklist per stage

Define sub-tasks within a single stage so management can see exactly what their team is working on, not just which stage the case is in.

Available in Spanish and English

Each user picks their own language. The whole platform, notifications, and emails adapt automatically, with no manual translation needed.

Installable as an app, with push notifications

Install FlowTrack straight from your browser, no app store required. Get push notifications the instant a case needs your attention.

Public API and Webhooks

Connect FlowTrack to your own systems (ERP, BI, intranet) through a read-only REST API and real-time webhooks. Ideal for integrations that don't depend on FlowTrack for every query.

Two-factor authentication (2FA)

Protect access with a second factor (TOTP) in addition to the password. Configurable per user and mandatory for platform administrators — the security standard expected in healthcare, the public sector, and private companies that handle sensitive data.

Institutional announcements

Communicate important notices to your team with banners or pop-up windows, targeted by institution, role, or area. Ideal for maintenance windows, process changes, or news.

Preguntas frecuentes

Todo lo que quieres saber antes de empezar

No. FlowTrack is designed so your organization's administrator can configure workflows, areas, users, and permissions without writing a single line of code. The FlowTrack team supports you through the initial setup.
For organizations with defined processes, initial setup takes between 2 and 4 weeks. This includes building workflows, loading users, and training the team.
Yes. Each organization has its own isolated environment within FlowTrack. Your institution's data is fully independent and never visible to other platform customers.
Completely. FlowTrack has no fixed workflows — you define every stage, the responsible area, required documents, and deadlines. If your processes change, your administrator can update the workflows without depending on FlowTrack.
Yes. FlowTrack supports long-running stages, such as contracts in execution or active agreements. The system keeps the case active for as long as needed, with full traceability throughout its lifetime.
Yes. FlowTrack natively integrates all three public procurement modalities: tenders, agile purchases, and direct purchase orders. The information is imported from the ChileCompra API and stored as part of the case's history.
The administrator can deactivate the user immediately. All the cases they had assigned remain visible for reassignment. The history of their actions stays permanently in the system.
Yes. The platform is fully responsive and works on any device — computer, tablet, or smartphone — from the browser, no installation required. If you prefer, you can also install it as an app right from the browser for faster access and instant notifications.
Yes. FlowTrack supports corporate single sign-on (SSO) via SAML or OIDC with providers like Microsoft Entra ID or Google Workspace, with automatic user provisioning (SCIM). Local password login remains available in parallel.

Muéstranos cómo trabaja tu fundación. Te mostramos cómo FlowTrack la mejora.

Demo gratuita, sin compromiso. Configuramos un flujo real de tu organización durante la reunión para que veas exactamente cómo funcionaría.

No credit card · No commitments · We reply within 24 hours

Contact

Have questions? Get in touch

Our team replies within 24 business hours. Tell us about your organization and we'll help you evaluate whether FlowTrack fits your needs.

contacto@flowtrack.cl
flowtrack.cl
Santiago, Chile