Digitaliza la compra de equipamiento médico, insumos críticos y contratos de servicio en un expediente único, con integración nativa a Mercado Público y trazabilidad completa para auditorías internas y de Contraloría.
No credit card required·Setup included·Support in Spanish
El problema en abastecimiento hospitalario
Entre UCI, Referente Técnico, Abastecimiento, Licitaciones, Jurídica y Dirección, el expediente físico o el correo se pierde de vista y nadie tiene certeza de dónde está ni quién lo tiene.
Un insumo médico urgente puede demorar semanas en aprobarse porque ningún área recibe una alerta automática cuando su plazo está por vencer.
Reconstruir el historial completo de una compra para Contraloría o una auditoría interna significa juntar correos, planillas y documentos de distintas áreas.
How it works
Un proceso real de adquisición hospitalaria, de principio a fin. Cada flujo es un punto de partida — tú defines las etapas, los plazos y los responsables según tu hospital.
In a public hospital, an equipment purchase can involve up to 12 different areas and take months. FlowTrack makes every step, owner, and deadline visible — in real time.
* Flujo referencial con fines ilustrativos. FlowTrack te permite crear, modificar y adaptar cada etapa, área y plazo según los procesos reales de tu hospital — sin programar nada.
Por qué hospitales eligen FlowTrack
Equipamiento, insumos clínicos y contratos de servicio, cada uno con su propio flujo, SLA y área responsable.
Licitaciones, compras ágiles y órdenes de compra vinculadas directamente desde la API de ChileCompra, sin duplicar información.
Historial inmutable de cada expediente — fecha, hora, usuario y documento — listo para cualquier auditoría interna o externa.
El ingeniero biomédico o profesional clínico participa como una etapa formal del proceso, con su propio plazo y notificación.
La jefatura recibe aviso automático cuando un plazo está por vencer, sin tener que revisar expediente por expediente.
2FA, control de acceso por rol y entorno aislado por institución — el estándar que exige el sector salud.
Features
Build your organization's workflows without writing any code. Add stages, define responsible areas, set deadlines, and enable or disable stages depending on the process type.
Every action is logged with date, time, and user. The history can't be edited or deleted — built to withstand any audit.
The system automatically warns when a deadline is approaching or has passed. Managers get alerted without manually checking every case.
Every user sees and does only what their role allows. Requesters, analysts, managers, and executives have distinct views and permissions.
Dashboards for operators, managers, and executives with workload metrics, SLA compliance, bottlenecks, and critical cases.
Every case has an internal conversation thread. Comments are tied to the stage they were written in, becoming part of the history.
Attach documents at any stage. Every file is versioned and tied to the exact point in the process it was uploaded.
Export any list of cases to Excel with their data, stages, owners, and deadlines. Includes workload and bottleneck reports.
Suspend the SLA countdown when the process depends on external factors — bid opening, evaluation, contract signing.
Clone cases from past processes to start a new one with the same structure, documents, and participants. Ideal for recurring processes.
Contracts in execution, concessions, agreements. FlowTrack supports open-ended stages with a configurable closing date, spanning months or years.
Each organization has its own independent environment with its own workflows, users, and settings. One institution's data is never visible to another.
Connect tenders, agile purchases, and purchase orders directly from the ChileCompra API. The information is imported automatically and becomes part of the case's history.
Connect FlowTrack to your organization's identity provider (Microsoft Entra ID, Google Workspace, or another via SAML/OIDC). Automatic user provisioning with SCIM.
Define sub-tasks within a single stage so management can see exactly what their team is working on, not just which stage the case is in.
Each user picks their own language. The whole platform, notifications, and emails adapt automatically, with no manual translation needed.
Install FlowTrack straight from your browser, no app store required. Get push notifications the instant a case needs your attention.
Connect FlowTrack to your own systems (ERP, BI, intranet) through a read-only REST API and real-time webhooks. Ideal for integrations that don't depend on FlowTrack for every query.
Protect access with a second factor (TOTP) in addition to the password. Configurable per user and mandatory for platform administrators — the security standard expected in healthcare, the public sector, and private companies that handle sensitive data.
Communicate important notices to your team with banners or pop-up windows, targeted by institution, role, or area. Ideal for maintenance windows, process changes, or news.
Preguntas frecuentes
Demo gratuita, sin compromiso. Configuramos un flujo real de tu institución durante la reunión para que veas exactamente cómo funcionaría.
No credit card · No commitments · We reply within 24 hours
Contact
Our team replies within 24 business hours. Tell us about your organization and we'll help you evaluate whether FlowTrack fits your needs.