Digitaliza el seguimiento de pedidos desde bodega hasta el cliente final, con registro de cada hito del proceso, su responsable, hora y evidencia documental.
No credit card required·Setup included·Support in Spanish
El problema en el seguimiento de despachos
Si la preparación o el control de calidad se demora, el jefe de logística recién se entera cuando el transporte ya debería haber salido.
El comprobante firmado por el cliente y la foto de entrega quedan en el celular del conductor, no en un sistema donde Ventas pueda verlos.
Sin una etapa formal de confirmación, la facturación se atrasa porque nadie notifica automáticamente que el pedido llegó conforme.
How it works
Un proceso real de gestión de despacho, de principio a fin. Cada flujo es un punto de partida — tú defines las etapas, los plazos y los responsables según tu operación.
From the moment the order arrives until the customer signs for receipt, FlowTrack tracks every step. If something is delayed in the warehouse or in transit, the logistics manager knows instantly — without calling anyone.
* Flujo referencial con fines ilustrativos. FlowTrack te permite crear, modificar y adaptar cada etapa, área y plazo según los procesos reales de tu operación — sin programar nada.
Por qué logística y distribución eligen FlowTrack
Cada hito del despacho — preparación, calidad, transporte, entrega — con su propio responsable y plazo.
Comprobante de entrega y foto quedan asociados al expediente, visibles para Ventas y Finanzas sin pedirlos al conductor.
La confirmación de recepción conforme deja el expediente listo para que Finanzas emita la factura sin esperar avisos manuales.
El jefe de logística recibe aviso automático cuando un pedido se está retrasando, sin revisar expediente por expediente.
Features
Build your organization's workflows without writing any code. Add stages, define responsible areas, set deadlines, and enable or disable stages depending on the process type.
Every action is logged with date, time, and user. The history can't be edited or deleted — built to withstand any audit.
The system automatically warns when a deadline is approaching or has passed. Managers get alerted without manually checking every case.
Every user sees and does only what their role allows. Requesters, analysts, managers, and executives have distinct views and permissions.
Dashboards for operators, managers, and executives with workload metrics, SLA compliance, bottlenecks, and critical cases.
Every case has an internal conversation thread. Comments are tied to the stage they were written in, becoming part of the history.
Attach documents at any stage. Every file is versioned and tied to the exact point in the process it was uploaded.
Export any list of cases to Excel with their data, stages, owners, and deadlines. Includes workload and bottleneck reports.
Suspend the SLA countdown when the process depends on external factors — bid opening, evaluation, contract signing.
Clone cases from past processes to start a new one with the same structure, documents, and participants. Ideal for recurring processes.
Contracts in execution, concessions, agreements. FlowTrack supports open-ended stages with a configurable closing date, spanning months or years.
Each organization has its own independent environment with its own workflows, users, and settings. One institution's data is never visible to another.
Connect tenders, agile purchases, and purchase orders directly from the ChileCompra API. The information is imported automatically and becomes part of the case's history.
Connect FlowTrack to your organization's identity provider (Microsoft Entra ID, Google Workspace, or another via SAML/OIDC). Automatic user provisioning with SCIM.
Define sub-tasks within a single stage so management can see exactly what their team is working on, not just which stage the case is in.
Each user picks their own language. The whole platform, notifications, and emails adapt automatically, with no manual translation needed.
Install FlowTrack straight from your browser, no app store required. Get push notifications the instant a case needs your attention.
Connect FlowTrack to your own systems (ERP, BI, intranet) through a read-only REST API and real-time webhooks. Ideal for integrations that don't depend on FlowTrack for every query.
Protect access with a second factor (TOTP) in addition to the password. Configurable per user and mandatory for platform administrators — the security standard expected in healthcare, the public sector, and private companies that handle sensitive data.
Communicate important notices to your team with banners or pop-up windows, targeted by institution, role, or area. Ideal for maintenance windows, process changes, or news.
Preguntas frecuentes
Demo gratuita, sin compromiso. Configuramos un flujo real de tu organización durante la reunión para que veas exactamente cómo funcionaría.
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Contact
Our team replies within 24 business hours. Tell us about your organization and we'll help you evaluate whether FlowTrack fits your needs.